Support & Customer Service
Programming
Answers to common questions about the technical side of pairOne hosting. Includes the basic information your web programmer will need to know.Q: What Operating System (OS) do pairOne servers use?
A: Our servers run Windows 2003.
Q: Does pairOne offer ASP?
A:Yes, we provide ASP and ASP.NET.
Q: How do I handle my permissions?
A: By default, ASP.NET, ASP, CGI, and PHP scripts are set to run as each user's own NT user, which has read/write permission to all files and directories within the account. This will allow scripts/pages to upload files and perform other file management tasks anywhere within the user's directories.
Q: ERRMSG: ASP.NET Parser: Could not load type xxx
A: This error indicates that ASP.NET is unable to find the .DLL file or files that go along with your pages. All DLLs from all your applications, (regardless of which subdirectory they are in) need to be copied to your root bin folder (domain.com/bin) in order for the pages to work. Subdirectory bin folders such as domain.com/subfolder/bin will not work.
Q: What is my physical path?
A: You can determine your folder's absolute path using the following ASP script:
<%@LANGUAGE=VBSCRIPT%>
<%=Server.MapPath(".")%>
Q: Can I password protect my directory?
A: Yes, password protection feature is available through your control panel.
Q: How do I secure my applications with SSL?
A: You are free to install SSL certificates for your website. The only additional feature required for that is a dedicated IP address.
Q: What is Virtual directory?
A: Virtual directory allows you to have a directory that does not physically exist in your account. It exists only in name. The directory is pointed to a different folder that's hidden from visitors' browsing. This feature is useful for security purposes.