Support & Customer Service
Billing
Basic information about payments, renewals and special offers.Q: What methods of payment do you accept?
A: We accept major credit cards (Visa, MasterCard, American Express and Discover Novus) and bank wires for orders. However, we require you to pay all bank fees if you pay via wire transfer.
Q: Will you automatically charge my credit card when my site is next up for renewal?
A: No. You should manually make a payment to your account.
Q: What is your return policy?
A: We offer a 30-Day Money Back Guarantee, however domain registration fee is non-refundable.
Q: How do I cancel my account?
A: You can cancel your account by sending a request to sales@Pairone.com.
Q: Do you have any discounts or special offers?
A: Yes. We can provide discounts with annual and biennial subscriptions; they are calculated automatically as you order.